Global Conversations Connect – Support

If you need help with the Global Conversations Connect mobile app, please contact us at:

support@globalconversations.ch

You can expect a reply within a reasonable response time.

If you are attending one of our events and require urgent assistance onsite, please follow the communication instructions provided in your event confirmation.

Troubleshooting

If you experience issues with:

  • App access

  • Event schedule not appearing

  • Wristband or access information not displaying

  • Notifications not arriving

Please try the following steps:

  1. Ensure you are using the latest version of the app

  2. Confirm you are logged in with the same email used for registration

  3. Check your internet connection

  4. Restart the app

If the issue continues, reach out to our support team and include:

  • The email associated with your registration

  • A short description of the issue

  • Any relevant screenshots

Feedback

We welcome suggestions to help improve your experience. Feel free to send ideas or comments to the support email above.